Terms of service

This website is operated by Aesthetic Lash Therapy (ALT). Throughout the site, the terms “we”, “us”, and “our” refer to Aesthetic Lash Therapy. By visiting our website, purchasing products, or booking services, you agree to be bound by the following Terms of Service.

Eligibility

By using this website, you confirm that you are at least the age of majority in your place of residence or have consent from a legal guardian.

Products & Services

ALT offers cosmetic products, beauty accessories, and professional lash and brow services.

• All product descriptions and pricing are subject to change without notice

• Colours and images may vary slightly due to screen display

• Services are subject to availability and booking confirmation

Bookings & Appointments

• Appointments must be booked through our online booking system

• Late arrivals may result in shortened service time

• Missed appointments may be subject to cancellation or no-show fees

• No refunds are provided for completed lash or brow services

Pricing & Payments

• All prices are listed in AUD, unless stated otherwise

• Payments are processed securely via third-party providers

• ALT reserves the right to refuse or cancel orders at our discretion

Shipping & Delivery

We ship Australia-wide and internationally.

Delivery times are estimates only and may vary due to postal services, customs, or external factors beyond our control.

Returns & Refunds

Our Returns & Refunds Policy applies to all purchases and forms part of these Terms.

• No refunds on lash or brow services

• Product returns are accepted only if unused and in original packaging

• Sale items are final

Accuracy of Information

We aim to ensure all information on this website is accurate and up to date. However, we do not guarantee that all content is error-free or current at all times.

Intellectual Property

All content on this website — including logos, images, text, and branding — is the property of Aesthetic Lash Therapy (ALT) and may not be copied, reproduced, or used without written permission.

Limitation of Liability

ALT is not liable for any direct, indirect, or incidental damages arising from the use of our products, services, or website, except where required by law.

Personal Use

All products and services are intended for personal use only and not for resale unless authorised by ALT.

Governing Law

These Terms of Service are governed by the laws of Western Australia, Australia.

Changes to Terms

ALT reserves the right to update or modify these Terms at any time. Changes will take effect once posted on the website.

 

Contact Information

For any questions regarding these Terms, please contact:

📧 aestheticlashtherapy@gmail.com